Service Offerings

Training and Coaching Faculty for E-Learning ...
New technologies, new media, new methods. Many organizations are jumping on the e-learning bandwagon to deliver training more efficiently and save resources associated with travel and lost time. The costs are high in time, in money, and in human resources. But, too frequently, organizations find that programs fall short of expectations. Many trainers and facilitators who are great in person are uncomfortable and less effective when working with learners at a distance. Are you getting the promised payoff?

Engaging Participants in Virtual Events and Meetings ...
Many organizations have begun to explore the possibilities of convening people across distances using web-based technologies and media. Can those who are not able to attend an off-site meeting in person still get some of the benefit? Are there ways to extend the meeting experience after it's over? How can you increase the value of meetings held entirely online? The challenge for virtual meetings is more than simply figuring out how to broadcast presentations to remote locations. The real value of bringing people together for a meeting is in the interactions that happen during and after the presentations. If virtual media is going to pay off, we need to learn to facilitate high levels of participant engagement

The Strategic Plan for Virtualizing Key Processes ...
New technologies, new virtual work processes, and new organizational structures all promise significant gains for your company. Big promises have been made about the potential of leveraging Internet, Intranet, and Extranet media. The costs are high in time, in money, and in human resources. But are you getting the promised payoff? In many organizations, these new technologies are being introduced without putting them in the strategic context that connects them to the specific factors and goals that will make a difference to your organization. Frequently, implementation strategies fail to incorporate critical social and human dynamics that affect the success of any initiative.

Introduction to Bringing Your Business Processes Online ...
To keep pace with a global marketplace moving on Internet time, organizations need to solve problems and exploit opportunities at a fast pace. Yet, the people needed for meetings, planning processes and conferences are located around the globe and busy around the clock. Is your organization ready to expand your strategies and tools to align with the best thinking about supporting collaborative work in this fast moving, global environment?

Launching, Leading, and Supporting Boundary-Crossing Teams ...
Teams aren't what they used to be. The nature of teams has changed significantly because of changes in organizations and the nature of the work they do. Organizations have become more distributed across geography and across functions. How can team leaders manage teams when it's not possible to meet regularly in person? What are the challenges of launching a global team effectively? How do you deal with the key issues of trust, relationship building, and alignment across distances? Leading a virtual team is not just about using new technology. Leaders of boundary-crossing teams need new strategies as well as new tools for communication and performance management. They also need to learn new ways of maintaining esprit de corps and commitment


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